“Making all general practices in Staffordshire, Stoke on Trent and Shropshire outstanding”
History of the GP Support Team
What we do
Myth Busting
Key areas of work within the GP Support Team
Our Approach
Scoping
Providing an objective snapshot of your practice at a point in time, we highlight good practice and identify areas for development. Our scoping process involves the following:
Scoping visit – where we meet with and listen to all practice team members
Scoping Report – including findings and recommendations
Report Discussion Meeting – an open discussion of the scoping findings
Ongoing Support – for example reviewing processes and governance, facilitation, team development, partner support
Support Level Framework
6 Domains to Aid Discovery
Completing the Support Level Framework (SLF) can have significant benefits for you, your practice, the staff and service delivery. It will enable you to:
• Identify key improvement areas: get a clear picture of where support is needed.
• Align your plans for next year: ensure your practice is on good footings and ready for upcoming improvement opportunities
Case Studies
Case Study 1: ‘Practice concerns around financial stability’
Case Study 2: ‘Supporting and strengthening a new leadership team’
Testimonials
‘I can honestly say that it has been invaluable’, ‘Thank you does not even cover how grateful I am’
‘Thanks for believing in us and pointing us in the right direction: I’m amazed at how much we have achieved and changed during a very stressful few months, huge thanks’
‘A lifeline… someone was there to support us’, ‘A true picture was painted of the surgery’
‘The report was very accurate and comprehensive… it has given us a goal to strive towards’
‘It was helpful to find out what was challenging for the team. This will help guide our approach in trying to reshape the practice going forward’
