
About Pharmacy First

The Pharmacy First service builds on the NHS Community Pharmacist Consultation Service which has run since October 2019. The consultation service enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply.
The new Pharmacy First service, launched 31 January 2024, adds to the existing consultation service and enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.
Collaborative Working for Our Primary Care Workforce
The Staffordshire and Stoke-on-Trent ICB charged Staffordshire Training Hub with commissioning a series of Pharmacy First training courses through 2025. To help with upskilling and development of our Primary Care staff, from these sessions, a series of small bitesize videos were produced in collaboration with Conexus Healthcare.

Bite Sized Training Videos

Please find below links for the Pharmacy First set of videos. They have broken them down to ‘bite size’ pieces which may help staff to listen to the whole session in manageable chunks.
All files can be downloaded and added on to your (Learning Management Systems (LMS) or shared with Practices, PCNs and colleagues.
Video 1: Pharmacy First Part 1 – Selling the Service
Video 2: Pharmacy First Part 2 – Implementing the Service
Video 3: Pharmacy First Part 3 – Challenges to the Service
Video 4: Pharmacy First Part 4 – Further Challenges
Video 5: Pharmacy First Part 5 – Referring to the Service
