Digital and Transformation Lead

The Digital and Transformation Lead role was introduced as a reimbursable role via the Additional Roles Reimbursement Scheme (ARRS) in October 2022 to support transformation activities in PCNs, including the adoption and effective use of technology.

The key objective of the role is to support PCNs and their practices to deliver ongoing improvement to services. Improvement projects are not restricted to those that focus on the utilisation of digital tools and could include any transformation work that utilises data to improve quality, or efficiency, support population health management, workforce or estate planning.

The intention for this role is to:

• Support Primary Care Networks to identify and plan improvements
• Deliver quality improvement projects and support staff at all levels in the PCN to take forward change
• Work with Integrated Care Systems to design strategies and approaches to improvements
• Improve the induction and the use of existing and new technology to deliver benefits to patients and staff
• Support integration within the Primary Care Network and wider system
• Use data to identify opportunities and to drive improvements in care quality and experience

What are Training Hubs?

The role is not intended to:

To deliver everything presented. NHSE is choosing not to be too prescriptive to allow PCNs to shape the role to their needs

Manage the procurement or contracting of IT systems

Manage administrative functions

Replicate the role of the PCN manager